Acrobat Standard XI crashing shortly after launch – Adobe Support Community –

I already browsed the forum for similar problems and have tried several “solutions” but for me nothing has worked so far. Acrobat XI is no longer supported by Adobe and it’s becoming less and less compatible with Windows 10 with each new update. I recommend you try running it in Compatibility Mode with an earlier OS if you haven’t already , but if that doesn’t work you might need to bite the bullet and buy a newer version. Acrobat was not picking up on the update but I was able to find it.

Many thanks. Be prepared, and remember there are unfixed security issues too. I have this same issue. When I run the file AcrobatUpd It gives me an error: “Windows Installer does not permit patching of managed advertised products.

At leaset one feature of the product must be installed before applyihng the patch. Do I have to do increment updates like from In reply to my issue above with not able to install the patch AcrobatUpd The fix for this:.

Confirmed this is the fix. I have multiple users who had this issue. After applying the upgrade they seem to be working without any issue. Starting in Acrobat X, updates are cumulative. So for Acrobat XI and X you only need to install the final update For Acrobat 9 and older, you do have to instal each update, one by one.

Thank you, this solved the problem for us! Note, we got an error message stating “it was probably already updated or had some other issue”. I clicked the ignore option, and it finished the install and worked perfectly. We were still on No idea why, but this will get us by until we’re able to upgrade to a newer version.

Thx again! Thanks for the info. I went to that download page and got the update to The update seems to have fixed the problem for now. I too got an error message stating “it was probably already updated or had some other issue”. Clicking the ignore button finished the install. Thanks again. Same here. Worked for me. Selected the service and then clicked Stop the Service. Srefaan Claes Thank you for the information it surly help me, once again thankyou Strefanna Claes. Just tried converting a pdf to MS document.

It works without any issue. You may need to re-install your copy of Acrobat. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Show only Search instead for. Did you mean:. Adobe acrobat XI Standard automatically closes after opening. Since the 25th of october we’re having these issues on all installed computers at my company. No error message, adobe acrobat just closes. Follow Report. Community Guidelines.

Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more. All forum topics Previous Topic Next Topic. Community Beginner , Oct 28, Oct 28, I managed to update the installation to version Jump to latest reply.

Test Screen Name. The fix for this: 1. Close adobe acrobat XI 2. Go to Windows Task Manager 3. Close task manager and run the update without any issues. In Response To systemsa Followed these instructions It worked perfectly. Thanks so much. Yes, you have to install the updates one by one, in order.

Hey, I am also having this same problem. Did running the updates fix this issue? In Response To kevinr Thank you so much! Thank you! This worked for me! This worked perfectly and was easy besides. Updating worked for me on my new Windows 10 also.

Very grateful for the advice above which also worked for me. In Response To sauumil parekh. Load more replies. Post Reply. About Adobe Acrobat. Adobe Inc. Whats new in Acrobat DC. Plan and Pricing. Edit PDFs. Edit Scanned PDFs. PDF Forms. Sign a PDF. How to Edit Scanned or Secured document.

Rotate move delete and renumber PDF pages. Acrobat download and installation help. Install the app. All rights reserved.

Adobe acrobat xi pro keeps freezing free download.Download Adobe Acrobat XI Pro Full version for Windows

Have unistalled and re-installed and same is happening. This wasn’t happeniong pre new year and worked fine until Dec What is the version of the application installed? Adobe Acrobat XI is an old application the last update was released on November 14, version Please make sure you have the application updated. Note: Adobe Acrobat XI is an end of life application. I have uninstalled, reinstalled, uninstalled, shutdown, reinstalled, and still no luck.

Same issue on a different computer. The update issue started in Dec and the shutdown started today on my computer and last week on the other computer. If you have the Catalina, for example, then it’s not compatible with Acrobat XI, and then it is “broke” and needs to be replaced. If you have Windows 10 then you could still probably run it by updating to the latest version and maybe running the application in Compatibility Mode with an earlier OS like Windows 7. That link doesn’t appear to work – it goes to “connection was reset” page.

Any ideas where else I can find it? Starting this week, our Acrobat XI Pro is crashing. When I try to combine files, it will start, then crash before I can save. Please try printing a different PDF file and check. Also, try printing as an image. Adobe Acrobat XI pro is an old application. Make sure you have the latest version. To download the patch, click on the link in the post above. Then you have to click through several more layers until there’s a final link. Ince it’s downloaded, you should see a gear-like icon on your desktop.

Click RUN on this and follow the instructions. To get to Properties, I right-clicked on teh Adobe icon that’s pinned to my taskbar. That popped up a menu of all the PDFs i had opened lately. Click on properties and you’ll see the screen in the screenshot above. For instance, a bunch of the icons that used to show at the top like the edit icon are no longer there and when I add them, they vanish when I close the app.

Pretty frustrating. This worked like a charm for me as well. This after trying everything I could find, and working with Adobe tech support. Thank you so much. I have had the same issue, I have uninstalled and reinstalled it worked for two days then the same issue. By updating installations to the latest versions, you benefit from the latest functional enhancements and improved security measures. Like others I was having the same issue. Even though the update failed due to the lack of some DLL, it did resolve the issue for several hours.

Finally, the way I resolved this issue was to go into Windows Firewall and create both an inbound rule and outbound rule that prevents Adobe from communicaitng with my PC.

Since they no longer offer support there is no reason to communicate with my computer. You won’t see Adobe listed in the list of applications so you will need to add the path to Program Files x86 and then to the. This will be the Adobe icon.

Once you complete these rules in Windows Firewall your issue should be resolved. I have the issue on two different computers, both were after upgrades to Windows 10 after support for Win 7 expired. The Adobe Acrobat XI Pro licenses were purchased back in the timeframe and now the software will not activate properly on the new computers.

I was able to get a successful activation through phone support but am now being directed to this forum. Very frustrating after paying so much for the software and now not being able to use it thanks to Microsoft and forced obsolescence.

I was finally able to get it working on one of the computers originally a Win 7 prior to forced upgrade and not on the other a Win 10 native that I initially had issues with. I had to unistall everything, restart, run Win 10 update, restart, reinstall from file I retrieved for link above, didn’t work, uninstall, run Win 10 update, restart, and reinstall to accomplish.

Also turned off auto update so it will not keep looking for what will never be. If this had not worked I was going to purchase competitor stand-alone product as a more cost-effective solution to the foreverness that has become Adobe subscriptions. Win10 native: Gave up after doing all of the above and just loaded free Reader-DC version, since it is the boss’s computer and she mostly just reads and adds a signature ocassionally. Otherwise, if she needs to have a scanned pdf converted to searchable, I can do it.

Thank you for sharing your observation on this issue. It will certainly help other users having a similar issue. We are glad to hear that the issue got fixed. Since Acrobat XI is an end of life application there isn’t much that we can do. If you buy a used car, the original carmaker cannot sabotage it, or prevent you from using it, or even preventing you from transfering the warranty if you jump through the correct legal hoops.

I’m no lawyer, but it appears Adobe has openned itself to a class-action type lawsuit by making older versions of the software shut down remotely.

In sabotaging software owners, Adobe is breaking the law, actually several laws both state and federal. By way of analogy, if you buy a new car, the carmaker does not have the right to sabotage it just becasue you don’t by a new one, or purchase a warrranty.

Likewise, if you buy a used car, the original carmaker cannot sabotage it, or prevent you from using it, or even preventing you from transfering the warranty if you jump through the correct legal hoops. I agree. I am running ver So in case this is true for anyone else, I wanted to let everyone know that I have managed to get it to stop shutting down.

I skipped all the updating and didn’t change to compatibility mode. I simply followed the advice for creating a rule in the firewall as previously suggested by AllenDA. Once I created the inbound and outbound rules to block Adobe, I stopped having the problem and haven’t lost any functionality or icons. I am not tech savy. Appreciate it much. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Show only Search instead for. Did you mean:. Hi anyone. Have started having issues with Acrobat XI Pro version just shutting down after about 5 seconds.

Anyone able to advise what is going on and how to fix it? Thanks Dean. Crash or freeze. Follow Report. Community Guidelines. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.

Learn more. All forum topics Previous Topic Next Topic. Jump to latest reply. Hi Dean We are sorry for the trouble.

As described Acrobat XI pro is shutting down after 5 sec What is the version of the application installed? In Response To Amal. In Response To bassistant. In Response To try Works fine for me Try it again.

Didn’t know if there was some time limit on the software since it is happening with both copies. In Response To williamd Hi Williamd, We are sorry for the trouble, As described the application is crashing on printing.

Solved for me: Was on version In Response To vabarb. Hey Vabarb, Thank you for sharing the observation. We are glad to hear that the issue got resolved. Feel free to contact us for any further assistance required in the future.